Privacy Policy

Last updated: September 2025

1. Introduction

OsVitality is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and postal address that you provide when contacting us or making enquiries.
  • Technical Information: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
  • Communication Data: Records of correspondence when you contact us.

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide customer support
  • Process and fulfill your requests
  • Improve our website and services
  • Send you relevant information about our products with your consent
  • Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

  • Consent: You have given clear consent for us to process your personal data for specific purposes.
  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services.
  • Legal Obligation: Processing is necessary to comply with the law.

5. Data Sharing

We do not sell or rent your personal information to third parties. We may share your data with:

  • Service providers who assist us in operating our website and conducting business
  • Professional advisors such as lawyers and accountants
  • Law enforcement or regulatory authorities when required by law

6. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

Under UK data protection laws, you have the following rights:

  • The right to access your personal data
  • The right to rectify inaccurate personal data
  • The right to erasure of your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing
  • Rights related to automated decision-making

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

10. International Data Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

OsVitality
33 St Mary's Street, Bridgwater TA6 3EQ, United Kingdom
Email: [email protected]
Phone: +44 1278 695 214